Privacy Policy
How we collect, use and protect your personal information.
Last updated 10 June 2026.
1. Who we are
The Secretary (Pty) Ltd, Gaborone, Botswana, is responsible for the personal information collected through this website and in the course of providing our services. Contact us at info@thesecretary.co.bw.
2. Information we collect
We collect the details you give us — your name, email, phone number, business details, identity and supporting documents you upload for an intake or application, and the contents of any enquiry or form you submit. We also collect basic technical information needed to operate the site securely.
3. How we use it
We use your information only to deliver the services you request, to process orders and payments, to communicate with you about your order or enquiry, to review listings and applications, and to meet our legal and regulatory obligations.
4. Documents and storage
Documents you upload (such as identity documents or CVs) are stored in private, access-controlled storage and are shared only with the team members handling your matter. They are never made public, and links to them are time-limited.
5. Sharing
We share information only where necessary: with the relevant regulator to complete a filing, with our payment gateway to process payment, with email and infrastructure providers that operate the service on our behalf, and with our back-office system of record. We do not sell your personal information.
6. Security
We use reputable providers and apply access controls, encryption in transit, and database-level protections. No system is perfectly secure, but we take reasonable steps to protect your information.
7. Retention
We keep your information for as long as needed to provide the service, to meet legal and statutory record-keeping requirements, and to resolve disputes. We then delete or anonymise it.
8. Your rights
You may request access to the personal information we hold about you, ask us to correct it, or request deletion where we are not required to keep it. Contact us using the details below.
9. Contact
For any privacy request or question: info@thesecretary.co.bw, +267 73 835 546, Plot 54368, iTowers North, Unit 5c, Gaborone, Botswana.
This page is a general template and not legal advice. It is pending review by a qualified Botswana attorney before launch.